Type your registered email or phone number and your password.
Use a strong, unique password (long passphrase preferred).
3. Two-Factor Authentication (2FA)
If you haven't already enabled 2FA, do it immediately after signing in. Prefer an authenticator app (Google Authenticator / Authy) over SMS where possible.
4. Device Verification & Security Checks
HTX may email or SMS you a confirmation code for a new device. Confirm only if you initiated the login.
Check the "Remember this device" option only on personal devices you fully control.
Security note: If you receive unexpected login emails or device-approval requests that you did not initiate, do not approve them. Secure your account immediately and contact HTX Support.
Provide your email/phone, set a strong password, and verify via email/SMS.
Complete identity verification (KYC) if you plan to trade or withdraw fiat — follow on-screen instructions.
App downloads: HTX mobile apps are available in app stores for on-the-go access.
Best Practices to Keep Your HTX Account Safe
Enable 2FA: Use an authenticator app. Keep backup codes offline.
Use a unique, strong password: Never reuse passwords across important services.
Beware of phishing: HTX will never ask for your password, 2FA codes, or private keys in unsolicited messages.
Secure your email account: Your exchange account safety depends on the security of your recovery email.
Review account activity: Check login history & withdrawal addresses regularly.
Use hardware wallets for long-term storage: Keep large balances offline in a cold wallet rather than an exchange for custody reasons.
Troubleshooting Common HTX Login Issues
Forgot Password
Click Forgot Password on the login page.
Follow the password reset flow sent to your registered email/phone.
After resetting, sign in and rotate your 2FA if you suspect compromise.
2FA Lost or Reset Device
Use your account's 2FA backup codes (store these offline when you set up 2FA).
If backups aren't available, use HTX’s account recovery process — be prepared to provide identity verification.
Suspicious Login or Account Freeze
If you see unfamiliar logins or withdrawal attempts, immediately change your password, disable API keys, and contact HTX Support.
FAQs — HTX Login & Account Security
Q1: Where is the official HTX login page?
A1: The official login page is available at https://www.htx.com/login. Bookmark it to avoid phishing sites. (Official HTX domain verified.)
Q2: Which 2FA method is best?
A2: Use an authenticator app (TOTP) such as Authy or Google Authenticator. SMS is better than nothing but less secure.
Q3: I can't access my 2FA app after changing phones — what do I do?
A3: Use your saved 2FA backup codes. If you did not save them, follow HTX's account recovery procedure; you'll likely need KYC documents. Contact support if necessary.
Q4: How will HTX notify me of important login events?
A4: HTX typically sends email and/or SMS notifications for new device sign-ins or suspicious activities. Treat unexpected notifications as a sign to secure your account.
Q5: Is it safe to keep crypto on HTX?
A5: Exchanges vary in custody and risk. HTX provides services to buy, sell, and trade crypto, but for long-term holding of large amounts consider using a hardware (cold) wallet under your control.
Q6: Where can I get help if I'm locked out?
A6: Use HTX Support portals and follow the account recovery instructions on the official support pages. Be ready to verify your identity. Official HTX support is accessible from the site footer/support section.